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By placing an order through our site or by phone, you confirm that you are legally capable of entering into binding contracts.
- Orders placed via preorder are not confirmed until products are delivered to you.
- We reserve the right to cancel a preorder if demand is insufficient.
- If a preorder is cancelled, all payments will be refunded in full.
- Preorders are subject to quantity limits due to operational capacity. Orders exceeding this limit will be refunded, but will receive priority in the next preorder round.
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Product prices are as listed on our site, except in cases of obvious error.
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While we strive for accuracy, some products may be incorrectly priced. Prices are verified during dispatch. If the correct price is lower, you will be charged the lower amount. If higher, we may choose to honor the lower price, contact you for instructions, or cancel the order and notify you.
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We are not obligated to sell a product at an incorrect (lower) price, even after email confirmation.
- We guarantee that any product purchased from us is of satisfactory quality.
- Our liability is limited to the purchase price of the product.
- Unless otherwise stated, warranties are provided by the product’s brand owner.
- We are not responsible for delays or failures to perform due to events beyond our reasonable control ("Force Majeure Event").
- Such events include, but are not limited to:
- strikes, lock-outs, industrial action; civil unrest, riot, invasion, terrorist acts or threats, war or preparations for war;
- fire, explosion, storm, flood, earthquake, subsidence, epidemic, or other natural disasters;
- inability to use transport by rail, sea, air, road, or other means;
- inability to use public or private telecommunications networks; or
- government actions, decrees, legislation, regulations, or restrictions.
Terms & Conditions
Service Availability
This site is intended solely for use by residents, businesses, and companies.
Your Status
Preorders
Our Status
We may include links on our site to third-party websites, whether affiliated with us or not. We make no guarantees regarding the quality of products purchased from such third parties.
Price and Payment
Our Refund Policy
You have 60 calendar days from receipt to return or exchange an item. If dissatisfied with the quality, you may request an exchange for the same product. Items must be unused, in original condition, and in their original packaging.
Upon receiving your return, we will inspect it and notify you of approval or rejection. Approved exchanges will be shipped within 2 working days. Approved refunds will be processed to your original payment method within 2 working days.
Return shipping costs are your responsibility. We cover shipping costs only for sending exchange items to you.
Our Liability
Events Outside Our Control
Our obligations are suspended for the duration of the Force Majeure Event, with performance time extended accordingly. We will make reasonable efforts to resolve the situation or find alternative means to fulfill our obligations.